Customer Service

Contract

All prices are determined by Socks Store. A binding agreement between you as a customer and Socks Store is formed when your order has been approved by Socks Store. Socks Store will send you a confirmation via e-mail when your order has been processed, and the delivery is on the way. You can only buy products from the Socks Store online store if you are a private customer. Not a corporate customer.

 

Prices and payment

All prices include VAT and other expenses. The current tax rate is written in the Socks Store online shop for the product at the time of order. Socks Store reserves the opportunity to change prices and other expenses in the Socks Store online store at all times, for example, due to. changes in the tax rate and additional expenses, increased costs, or as a result of median customer price trends based in Sweden.

 

return Policy

The right to return an item is valid for 14 days. As a rule, the first day from the day you receive your product or your first delivery is calculated. You are all entitled to information and to return upon purchase. The right to return is calculated only when you have received information about it (eg letter or E-mail).

 

To cancel the order

Before the deadline ends for the return period, the goods you received want to be returned to the Socks Store. For your safety, you should save your deposit receipt from the post office or similar, which refers to the shipment. You must mention if you want a similar product or a refund of your money. If you choose a refund, you will not be refunded the shipping costs. When Socks Store replaces the product, the corresponding products are shipped within three business days. If the product is not in stock, then your money wants to be refunded.

 

Please return the goods to:

 SocksStore in Sweden

 Södra Långebergsgatan 20

 436 32 Askim

 Sweden

 Email: info@socksstore.se